Curriculum
1. Before diving in  
         1.1. Introduction (1m 20s) - UR
         1.2. Why American Freedom Insurance Company? (1m 34s) - UR
         1.3. Browser Usage (0m 52s) - UR
2. Quoting  
         2.1. Introduction (1m 08s) - UR
         2.2. Bridging an Applicant's Information from ITC to PTS (3m 01s) - UR
         2.3. Policy Coverages (2m 5s) - UR
         2.4. Prior Insurance Discount (2m 0s) - UR
         2.5. Homeowner Discount (1m 53s) - UR
         2.6. Association Discount-AAA Member (0m 52s) - UR
         2.7. Advanced Discount (1m 25s) - UR
         2.8. Vehicles (2m 38s) - UR
         2.9. Drivers and Violations (2m 57s) - UR
         2.10. Getting a Premium (1m 6s) - UR
         2.11. Retrieving a Quote (1m 26s) - UR
3. Binding  
         3.1. Introduction (1m 27s) - UR
         3.2. Underwriting Questions (2m 5s) - UR
         3.3. Insured Maintenance and Verifying Effective Date (1m 34s) - UR
         3.4. Policy Page (0m 42s) - UR
         3.5. Coverages Page (1m 49s) - UR
         3.6. Updating Driver Information (2m 10s) - UR
         3.7. Adding Drivers and Violations (1m 51s) - UR
         3.8. Removing and Replacing Drivers and Violations (2m 18s) - UR
         3.9. Adding Lienholders (2m 4s) - UR
         3.10. Removing a Lienholder and Replacing a Lienholder (1m 31s) - UR
         3.11. Updating Vehicle Information (2m 32s) - UR
         3.12. Adding, Removing and Replacing Vehicles (2m 40s) - UR
         3.13. Residence/Employer and General Pages (2m 13s) - UR
         3.14. Binding Coverage (2m 40s) - UR
4. A tour of an insured's policy information  
         4.1. Introduction (1m 21s) - UR
         4.2. Policy Info Page (1m 9s) - UR
         4.3. Billing Page (1m 26s) - UR
         4.4. Status Page (1m 0s) - UR
         4.5. Drivers and Vehicles Page (0m 53s) - UR
         4.6. Coverages and Premium Page (1m 15s) - UR
         4.7. Notes and Suspenses Page (3m 7s) - UR
5. Endorsements  
         5.1. Introduction (1m 16s) - UR
         5.2. Removing a Vehicle (2m 18s) - UR
         5.3. Adding a Vehicle and Making Changes to a Vehicle (2m 14s) - UR
         5.4. Replacing a Vehicle (1m 45s) - UR
         5.5. Garaging Address Change (2m 3s) - UR
         5.6. Mailing Address Change (2m 43s) - UR
         5.7. Removing a Driver (1m 29s) - UR
         5.8. Adding a Driver and Changing a Driver's Status (2m 34s) - UR
         5.9. Replacing a Driver (2m 13s) - UR
         5.10. Adding a Lienholder (1m 49s) - UR
         5.11. Removing a Lienholder (2m 14s) - UR
6. Renewals  
         6.1. Introduction (0m 28s) - UR
         6.2. When Can a Policy Be Renewed? (0m 58s) - UR
         6.3. Looking Up a Renewal Offer By Using Policy Search (2m 12s) - UR
         6.4. Looking Up a Renewal Offer by Running a Policy Status Report (1m 53s) - UR
         6.5. Making Changes to a Renewal Offer (2m 1s) - UR
         6.6. Binding the Renewal (1m 47s) - UR
7. Policy servicing  
         7.1. Introduction (0m 53s) - UR
         7.2. Retrieving Policy Documents (1m 35s) - UR
         7.3. How to Verify a Policy's Status (0m 58s) - UR
         7.4. Active Status Defined (0m 54s) - UR
         7.5. When an Active Policy May Be Cancelled (2m 29s) - UR
         7.6. Pending Status Defined (1m 9s) - UR
         7.7. Cancelled Status Defined (1m 47s) - UR
         7.8. Expired Status Defined (0m 49s) - UR
         7.9. Not Written Status Defined (0m 46s) - UR
         7.10. How to Add Policy Notes (1m 51s) - UR
         7.11. How to Contact American Freedom (1m 30s) - UR